How can we assist you?
- Email us by completing the form below
- Call Center Hours: Mon - Fri 8:30 a.m. to 6 p.m. and Sat 9 a.m. to 2 p.m. at (916) 444-6070
- Lost/Stolen & Card Transaction Assistance Line: 24/7 at (916) 444-6070
- Find a branch or ATM
- Mailing Address: P.O. Box 2351, Sacramento, CA 95812-2351
All Offices/General Member Service
(916) 444-6070 or (888) 722-8601
24-Hour Telephone Banking
(916) 441-2255 or (800) 397-2255
Report a Lost or Stolen ATM Card, VISA® Credit or Debit Card
(916) 444-6070 or (800) 682-6075
www.reportmycards.com
24-Hour Card Transaction Assistance Line
(916) 444-6070 or (888) 722-8601
Travel Notification for Credit, Debit and ATM Cards
(916) 444-6070
Travel Notification Form
Activate VISA® Debit or Credit Card
(800) 411-6390
www.activatemycards.com
VISA® Rewards Plus Redemption
(877) 909-1450
Rewards Plus
Member Service Fax
(916) 449-2785
Loan Fax
(916) 444-7322